Cancel My Order

1. Cancellation Window

• Orders placed Monday to Saturday can be canceled within 24 hours of purchase.
• Orders placed on Sunday may be canceled until Monday at 11:59 PM (local time).

2. How to Cancel an Order

To request a cancellation, please contact our customer support team via email at support@lalaxi.com with the following details:

• Order number
• Reason for cancellation

3. Refund Process

• Once your cancellation request is approved, we will process a full refund to your original payment method.
• Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.

4. Exceptions to Cancellation

• Orders that have already been processed or shipped cannot be canceled.
• In such cases, you may refer to our Return Policy for further options.